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SEO & Growth

10 questions to ask before you hire a digital agency

The answers you should hear — and the red flags that predict an agency will disappear after launch.

10 questions to ask before you hire a digital agency
On this page

Most bad agency experiences are predictable. Ask these before you sign.

The questions

  1. Will the price in the proposal be the price on the invoice?
  2. Who owns the domain, hosting, code and design files?
  3. Who will I actually talk to during the project?
  4. How often will I see progress?
  5. What happens after launch?
  6. Can I speak to two recent clients?
  7. Which number will this project move?
  8. What's not included?
  9. How are changes priced?
  10. What if you miss the deadline?

Red flags

  • Prices only "after a call".
  • Accounts registered in the agency's name.
  • No staging link until launch day.
  • Guaranteed first-page rankings.

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Cartel Planet Team
Strategy, design & engineering

The people who plan, design, build and grow websites, apps and software at Cartel Planet — since 2016, across 500+ projects.

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FAQ

Frequently asked questions

Straight answers on cost, timelines, ownership and support. Can't find yours? Ask us — a real person replies within one working day.

How do I compare quotes?

Compare scope line by line, not totals. Ask each agency what's excluded.

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